HN Homes Privacy Policy


HN Homes is committed to keeping your personal information private.  Any information that we collect will be used for the sole purpose of assessing your home buying needs.  We are dedicated to providing you with superior service, while protecting your privacy and safeguarding your personal information.  As an HN Homes customer, you may be asked to provide us with personal information relating to the purchase of your new home and for the ensuing delivery of After Sales services.  You may also be providing us with information regarding your financial and employment status in order to facilitate the purchase of your new home.

We ask for your personal information so that we may:

  • Respond to your requests for product information.
  • Complete business transactions with you and provide appropriate levels of service following the completion of the purchase of a new home.
  • Share personal information that we collect with other service providers, such as utilities, banking institutions and credit agencies, as well as trades and contractors, etc. who perform various functions to assist in our delivery of service to you.
  • Provide personal information if necessary, to third parties for legal or regulatory purposes.
  • From time to time, provide personal information to a third party in order to conduct customer satisfaction surveys.
  • Use personal information at an aggregate level to improve the quality and efficiency of our products and services and to enhance our marketing efforts.
  • Share your personal information within our company to cross promote products and services which we believe will be of interest to you.
  • To advise you of new and existing services and benefits that HN Homes may offer.

Other than as set forth above, HN Homes will not otherwise use or disclose any of your personal information except to the extent reasonably necessary to:

  • Process your information and to correct technical problems and malfunctions in the Web site or the computer systems supporting the Web site.
  • Protect the security and integrity of the Web site.
  • Protect the rights and property of HN Homes and others.
  • Take precautions against liability.
  • Respond to claims that your information violates the rights and interests of third parties.
  • Respond to judicial or administrative processes or otherwise comply with applicable law and
  • Assist law enforcement agencies in connection with investigations or matters related to public safety.

We Prohibit the Sale or Transfer of Personal Information

We prohibit the sale or transfer of your personal information with third parties for any other purposes than those identified, without your consent, unless it is required by law. When we collect personal information from you, we will make you aware of the purpose(s) for collecting, using or disclosing the information and obtain your consent in an appropriate fashion consistent with the sensitivity of the information. If you wish to withdraw your consent for one or more purposes, please notify us through our Contact Page. Please note that this may limit our ability, or prevent us from providing you with the products or services you desire. We will rely on you to keep us informed of any changes in your personal information. If you believe that the personal information that we hold is incorrect, please contact HN Homes Customer Service staff to request a correction, or to view your file. Appropriate measures are in place to protect the privacy of your personal information against loss, misuse or unauthorized access.

Information Obtained From our Web Site

HN Homes does NOT collect individually identifiable data from our web site, other than information that you choose to provide via an electronic mail message. Even when you choose to give us this information, it is kept confidential. Like most web sites, we do use log files. When guests visit the HN Homes web site, we collect some basic information regarding the use of our site. Information collected includes the amount of traffic visiting the site, which pages are visited and for how long. This information does not identify individual users. It is used only at an aggregate level to help us understand trends and patterns and to improve the quality of our site for your use and enjoyment. The HN Homes web site contains links to other web sites. HN Homes is not responsible for the privacy practices or the content of these web sites. Furthermore, a link to another web site does not mean that HN Homes endorses controls or accepts any responsibility for the content, or the use, of said web site.

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